[17.0] helpdesk_mgmt #529

chandni-serpentcs · 2024-01-03T13:09:14Z

No description provided.

OCA#153 Mantenaince tasks

Currently translated at 100.0% (195 of 195 strings) Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_mgmt/es_AR/

Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_mgmt/

Currently translated at 6.1% (12 of 195 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/

Currently translated at 98.4% (192 of 195 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/

Currently translated at 18.9% (37 of 195 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/de/

Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/

Currently translated at 100.0% (200 of 200 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/

Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/

Currently translated at 100.0% (201 of 201 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/

In the context of this call, the user's language is not known and therefore the call is unnecessary and incorrect. @Tecnativa

Currently translated at 100.0% (245 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/

…17.0

dalonsod · 2024-01-16T07:14:01Z

Hello @chandni-serpentcs could you take in account #474 recently merged? Thanks!

carolinafernandez-tecnativa · 2024-01-18T14:48:45Z

Hi we just added this changes, could you please check it and added to this migration? #534

carolinafernandez-tecnativa · 2024-01-30T11:10:29Z

Hi ! could you please take into account this fix? in order to avoid getting error message described on issue.

#541 (review)

victoralmau · 2024-01-31T07:10:10Z

Please, include #542

victoralmau · 2024-04-19T10:17:24Z

Please, cherry-pick #563 to commit history.

pedrobaeza · 2024-06-05T06:19:40Z

There are several improvements made on previous version that needs to be cherry-picked here. Are you going to continue this PR?

marcelsavegnago · 2024-07-03T15:03:14Z

@chandni-serpentcs can you rebase please ?

victoralmau · 2024-07-10T07:12:33Z

Please, cherry-pick #557 + #604 to commit history.

victoralmau · 2024-09-10T13:56:38Z

Please cherry-pick #621 to commit history

yvaucher · 2024-09-30T08:23:18Z

@chandni-serpentcs Can you work on this? At least one other PR depends on this one.

yvaucher · 2024-09-30T08:24:00Z

/ocabot migration helpdesk_mgmt

giarve · 2024-10-10T19:55:21Z

helpdesk_mgmt/data/helpdesk_data.xml

@@ -320,7 +320,7 @@
        <record id="mail_alias_lead_info_helpdesk" model="mail.alias">
            <field name="alias_name">help</field>
            <field name="alias_model_id" ref="model_helpdesk_ticket" />
-            <field name="alias_user_id" ref="base.user_admin" />
+<!--            <field name="alias_user_id" ref="base.user_admin" />-->


Reason for leaving this commented? why not remove entirely if not working or fixing it with the correct record?

EDIT: field does not exist anymore in 17.0

giarve · 2024-10-10T19:57:28Z

helpdesk_mgmt/views/helpdesk_ticket_team_views.xml

@@ -87,7 +87,7 @@
                                class="oe_inline"
                                string="Accept Emails From"
                            />
-                            <field name="alias_user_id" string="Assign to" />
+<!--                            <field name="alias_user_id" string="Assign to" />-->


also commented out

giarve · 2024-10-10T20:00:02Z

I want to make it explicit that previous PR commits were not cherry picked but introduced as authored commits. If anybody wants to open up a new PR for this. Some of the commits made by the author are still valid, specially the pre-commit fixes one (could be cherry-picked).

pedrobaeza · 2024-10-25T06:30:13Z

Superseded by #638

DarioLodeiros and others added 30 commits January 3, 2024 18:35

[FIX] View Ticket clickable status bar progress

052a5b6

OCA#153 Mantenaince tasks

[IMP] Prettier xml

4bef550

[IMP] Prettier

a3c4dd3

Added translation using Weblate (Spanish (Argentina))

1444f80

Translated using Weblate (Spanish (Argentina))

0701394

Currently translated at 100.0% (195 of 195 strings) Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_mgmt/es_AR/

Update translation files

fb2ebab

Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_mgmt/

[IMP] helpdesk_mgmt: prepare ticket number generation

503fa01

[UPD] README.rst

be65596

helpdesk_mgmt 13.0.1.1.0

33b1978

[IMP] helpdesk_mgmt: black, isort, prettier

2913ca5

[MIG] helpdesk_mgmt: Migration to 14.0

fb289c9

[UPD] README.rst

0790a70

Added translation using Weblate (French (France))

b4e5547

Translated using Weblate (French (France))

ded2628

Currently translated at 6.1% (12 of 195 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/

Translated using Weblate (French (France))

c7d8cc6

Currently translated at 98.4% (192 of 195 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/

Added translation using Weblate (German)

0d82539

Translated using Weblate (German)

01fedfe

Currently translated at 18.9% (37 of 195 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/de/

[14.0][FIX]helpdesk_mgmt: replace 'force_company' with 'with_company'

6d42878

[FIX] helpdesk_mgmt: wrong encoding for .po files

be334b5

[UPD] Update helpdesk_mgmt.pot

1f7f439

helpdesk_mgmt 14.0.1.0.1

c83af04

Update translation files

f038b8e

Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/

helpdesk_mgmt 14.0.1.0.2

ea772e6

Translated using Weblate (Spanish (Argentina))

282aea1

Currently translated at 100.0% (200 of 200 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/

[UPD] Update helpdesk_mgmt.pot

14b2094

Update translation files

6304b93

Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/

Translated using Weblate (Spanish (Argentina))

570bd95

Currently translated at 100.0% (201 of 201 strings) Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/

[FIX] helpdesk_mgmt: remove wrong call

7c47414

In the context of this call, the user's language is not known and therefore the call is unnecessary and incorrect. @Tecnativa

[UPD] Update helpdesk_mgmt.pot

f9aea78

helpdesk_mgmt 14.0.1.0.3

75ba66c

mymage and others added 2 commits January 3, 2024 18:35

Translated using Weblate (Italian)

822a419

Currently translated at 100.0% (245 of 245 strings) Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/

[IMP] helpdesk_mgmt: pre-commit auto fixes

32887c4

chandni-serpentcs changed the title ~~[WIP] 17.0 mig helpdesk mgmt~~ [WIP] [17.0] helpdesk mgmt Jan 3, 2024

[IMP] helpdesk_mgmt: pre-commit auto fixes and code migration as per …

7912d48

…17.0

chandni-serpentcs changed the title ~~[WIP] [17.0] helpdesk mgmt~~ [WIP] [17.0] helpdesk_mgmt Jan 9, 2024

chandni-serpentcs changed the title ~~[WIP] [17.0] helpdesk_mgmt~~ [17.0] helpdesk_mgmt Jan 10, 2024

chandni-serpentcs added 2 commits January 22, 2024 11:26

[ADD]Added changes applied in V16 helpdesk_mgmt module

007a97a

[IMP]Improved code as per V16 changes

72963a0

chandni-serpentcs added 3 commits February 13, 2024 11:06

[IMP]Improved code for helpdesk ticket functionality

ed62ce4

[IMP]Improved code to fix pre-commit issue

03669e7

[IMP]Executed pre-commit

22183df

JasminSForgeFlow mentioned this pull request Sep 13, 2024

[17.0][MIG] helpdesk_product #623

Open

OCA-git-bot added this to the 17.0 milestone Sep 30, 2024

OCA-git-bot mentioned this pull request Sep 30, 2024

Migration to version 17.0 #523

Open

5 tasks

giarve reviewed Oct 10, 2024

View reviewed changes

giarve mentioned this pull request Oct 11, 2024

[17.0][MIG] helpdesk_mgmt #638

Open

pedrobaeza closed this Oct 25, 2024

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[17.0] helpdesk_mgmt #529

[17.0] helpdesk_mgmt #529

chandni-serpentcs commented Jan 3, 2024

dalonsod commented Jan 16, 2024

carolinafernandez-tecnativa commented Jan 18, 2024

carolinafernandez-tecnativa commented Jan 30, 2024

victoralmau commented Jan 31, 2024

victoralmau commented Apr 19, 2024

pedrobaeza commented Jun 5, 2024

marcelsavegnago commented Jul 3, 2024

victoralmau commented Jul 10, 2024

victoralmau commented Sep 10, 2024

yvaucher commented Sep 30, 2024

yvaucher commented Sep 30, 2024

giarve Oct 10, 2024 •

edited

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giarve Oct 10, 2024

giarve commented Oct 10, 2024

pedrobaeza commented Oct 25, 2024

[17.0] helpdesk_mgmt #529

[17.0] helpdesk_mgmt #529

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chandni-serpentcs commented Jan 3, 2024

dalonsod commented Jan 16, 2024

carolinafernandez-tecnativa commented Jan 18, 2024

carolinafernandez-tecnativa commented Jan 30, 2024

victoralmau commented Jan 31, 2024

victoralmau commented Apr 19, 2024

pedrobaeza commented Jun 5, 2024

marcelsavegnago commented Jul 3, 2024

victoralmau commented Jul 10, 2024

victoralmau commented Sep 10, 2024

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yvaucher commented Sep 30, 2024

giarve Oct 10, 2024 • edited Loading

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