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[17.0] helpdesk_mgmt #529

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Closed

[17.0] helpdesk_mgmt #529

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Commits on Jan 3, 2024

  1. [FIX] View Ticket clickable status bar progress 

    OCA#153 Mantenaince tasks
    @DarioLodeiros @chandni-serpentcs
    DarioLodeiros authored and chandni-serpentcs committed Jan 3, 2024
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  2. [IMP] Prettier xml

    @DarioLodeiros @chandni-serpentcs
    DarioLodeiros authored and chandni-serpentcs committed Jan 3, 2024
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  3. [IMP] Prettier

    @DarioLodeiros @chandni-serpentcs
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  4. Added translation using Weblate (Spanish (Argentina))

    @ibuioli @chandni-serpentcs
    ibuioli authored and chandni-serpentcs committed Jan 3, 2024
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  5. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (195 of 195 strings)

Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_mgmt/es_AR/
    @ibuioli @chandni-serpentcs
    ibuioli authored and chandni-serpentcs committed Jan 3, 2024
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  6. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-13.0/helpdesk-13.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-13-0/helpdesk-13-0-helpdesk_mgmt/
    @oca-transbot @chandni-serpentcs
    oca-transbot authored and chandni-serpentcs committed Jan 3, 2024
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  7. [IMP] helpdesk_mgmt: prepare ticket number generation

    @dalonsod @chandni-serpentcs
    dalonsod authored and chandni-serpentcs committed Jan 3, 2024
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  8. [UPD] README.rst

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  9. helpdesk_mgmt 13.0.1.1.0

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  10. [IMP] helpdesk_mgmt: black, isort, prettier

    @dalonsod @chandni-serpentcs
    dalonsod authored and chandni-serpentcs committed Jan 3, 2024
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  11. [MIG] helpdesk_mgmt: Migration to 14.0

    @dalonsod @chandni-serpentcs
    dalonsod authored and chandni-serpentcs committed Jan 3, 2024
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  12. [UPD] README.rst

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  13. Added translation using Weblate (French (France))

    @abdawone @chandni-serpentcs
    abdawone authored and chandni-serpentcs committed Jan 3, 2024
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  14. Translated using Weblate (French (France)) 

    Currently translated at 6.1% (12 of 195 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/
    @abdawone @chandni-serpentcs
    abdawone authored and chandni-serpentcs committed Jan 3, 2024
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  15. Translated using Weblate (French (France)) 

    Currently translated at 98.4% (192 of 195 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/fr_FR/
    @abdawone @chandni-serpentcs
    abdawone authored and chandni-serpentcs committed Jan 3, 2024
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  16. Added translation using Weblate (German)

    @OSevangelist @chandni-serpentcs
    OSevangelist authored and chandni-serpentcs committed Jan 3, 2024
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  17. Translated using Weblate (German) 

    Currently translated at 18.9% (37 of 195 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/de/
    @OSevangelist @chandni-serpentcs
    OSevangelist authored and chandni-serpentcs committed Jan 3, 2024
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  18. [14.0][FIX]helpdesk_mgmt: replace 'force_company' with 'with_company'

    @manuelregidor @chandni-serpentcs
    manuelregidor authored and chandni-serpentcs committed Jan 3, 2024
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  19. [FIX] helpdesk_mgmt: wrong encoding for .po files

    @dalonsod @chandni-serpentcs
    dalonsod authored and chandni-serpentcs committed Jan 3, 2024
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  20. [UPD] Update helpdesk_mgmt.pot

    @oca-travis @chandni-serpentcs
    oca-travis authored and chandni-serpentcs committed Jan 3, 2024
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  21. helpdesk_mgmt 14.0.1.0.1

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  22. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
    @oca-transbot @chandni-serpentcs
    oca-transbot authored and chandni-serpentcs committed Jan 3, 2024
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  23. helpdesk_mgmt 14.0.1.0.2

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  24. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (200 of 200 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/
    @ibuioli @chandni-serpentcs
    ibuioli authored and chandni-serpentcs committed Jan 3, 2024
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  25. [UPD] Update helpdesk_mgmt.pot

    @oca-travis @chandni-serpentcs
    oca-travis authored and chandni-serpentcs committed Jan 3, 2024
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  26. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
    @oca-transbot @chandni-serpentcs
    oca-transbot authored and chandni-serpentcs committed Jan 3, 2024
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  27. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (201 of 201 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/
    @ibuioli @chandni-serpentcs
    ibuioli authored and chandni-serpentcs committed Jan 3, 2024
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  28. [FIX] helpdesk_mgmt: remove wrong call 

    In the context of this call, the user's language is not known and therefore the call is unnecessary and incorrect.

@Tecnativa
    @willytal @chandni-serpentcs
    willytal authored and chandni-serpentcs committed Jan 3, 2024
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  29. [UPD] Update helpdesk_mgmt.pot

    @oca-travis @chandni-serpentcs
    oca-travis authored and chandni-serpentcs committed Jan 3, 2024
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  30. helpdesk_mgmt 14.0.1.0.3

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  31. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
    @oca-transbot @chandni-serpentcs
    oca-transbot authored and chandni-serpentcs committed Jan 3, 2024
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  32. [FIX] 13.0 Helpdesk Management Dashboard Performance 

    Removes the useless related field todo_ticket_ids.
    @gdgellatly @chandni-serpentcs
    gdgellatly authored and chandni-serpentcs committed Jan 3, 2024
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  33. [IMP] Improved Data Output in Team tree view 

    [IMP] helpdesk_mgmt - Requested changes for performance improval.
    @GorkaDigital5 @chandni-serpentcs
    GorkaDigital5 authored and chandni-serpentcs committed Jan 3, 2024
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  34. Added translation using Weblate (Hungarian)

    @tdombos @chandni-serpentcs
    tdombos authored and chandni-serpentcs committed Jan 3, 2024
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  35. Translated using Weblate (Hungarian) 

    Currently translated at 94.0% (189 of 201 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/hu/
    @tdombos @chandni-serpentcs
    tdombos authored and chandni-serpentcs committed Jan 3, 2024
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  36. [UPD] Update helpdesk_mgmt.pot

    @oca-travis @chandni-serpentcs
    oca-travis authored and chandni-serpentcs committed Jan 3, 2024
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  37. helpdesk_mgmt 14.0.1.1.0

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  38. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
    @oca-transbot @chandni-serpentcs
    oca-transbot authored and chandni-serpentcs committed Jan 3, 2024
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  39. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (204 of 204 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/
    @ibuioli @chandni-serpentcs
    ibuioli authored and chandni-serpentcs committed Jan 3, 2024
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  40. [FIX] helpdesk_mgmt: rename already existing alias

    @dalonsod @chandni-serpentcs
    dalonsod authored and chandni-serpentcs committed Jan 3, 2024
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  41. Added translation using Weblate (Portuguese)

    @pedrocs-exo @chandni-serpentcs
    pedrocs-exo authored and chandni-serpentcs committed Jan 3, 2024
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  42. Translated using Weblate (Portuguese) 

    Currently translated at 99.5% (203 of 204 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/pt/
    @pedrocs-exo @chandni-serpentcs
    pedrocs-exo authored and chandni-serpentcs committed Jan 3, 2024
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  43. Added translation using Weblate (Italian)

    @francesco-ooops @chandni-serpentcs
    francesco-ooops authored and chandni-serpentcs committed Jan 3, 2024
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  44. [IMP] allow to translate ticket categories

    @chandni-serpentcs
    Pierrick Brun authored and chandni-serpentcs committed Jan 3, 2024
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  45. [FIX] helpdesk_mgmt: fix the following traceback 

    2020-11-13 13:04:21,899 23323 ERROR odoo odoo.sql_db: bad query: SELECT "res_partner".id FROM "res_partner" WHERE (("res_partner"."id" in (%s,%s))  AND  ("res_partner"."active" = %s)) ORDER BY "res_partner"."display_name"
ERROR: can't adapt type 'res.partner'
2020-11-13 13:04:21,900 23323 INFO odoo odoo.addons.fetchmail.models.fetchmail: Failed to process mail from pop server test.
Traceback (most recent call last):
  File "/home/adept-tech/odoo/odoo/addons/fetchmail/models/fetchmail.py", line 195, in fetch_mail
    res_id = MailThread.with_context(**additionnal_context).message_process(server.object_id.model, message, save_original=server.original, strip_attachments=(not server.attach))
  File "/home/adept-tech/odoo/odoo/addons/mail/models/mail_thread.py", line 1138, in message_process
    thread_id = self._message_route_process(message, msg_dict, routes)
  File "/home/adept-tech/odoo/odoo/addons/mass_mailing/models/mail_thread.py", line 28, in _message_route_process
    return super(MailThread, self)._message_route_process(message, message_dict, routes)
  File "/home/adept-tech/odoo/odoo/addons/mail/models/mail_thread.py", line 1052, in _message_route_process
    thread = ModelCtx.message_new(message_dict, custom_values)
  File "/home/adept-tech/odoo/extra-addons/helpdesk_oca/helpdesk_mgmt/models/helpdesk_ticket.py", line 242, in message_new
    ticket.message_subscribe(partner_ids)
  File "/home/adept-tech/odoo/odoo/addons/mail/models/mail_thread.py", line 2740, in message_subscribe
    partner_ids = self.env['res.partner'].sudo().search([('id', 'in', partner_ids), ('active', '=', True)]).ids
  File "/home/adept-tech/odoo/odoo/odoo/models.py", line 1643, in search
    res = self._search(args, offset=offset, limit=limit, order=order, count=count)
  File "/home/adept-tech/odoo/odoo/odoo/addons/base/models/res_partner.py", line 710, in _search
    count=count, access_rights_uid=access_rights_uid)
  File "/home/adept-tech/odoo/odoo/odoo/models.py", line 4460, in _search
    self._cr.execute(query_str, where_clause_params)
  File "/home/adept-tech/odoo/odoo/odoo/sql_db.py", line 173, in wrapper
    return f(self, *args, **kwargs)
  File "/home/adept-tech/odoo/odoo/odoo/sql_db.py", line 250, in execute
    res = self._obj.execute(query, params)
psycopg2.ProgrammingError: can't adapt type 'res.partner'
    @QaidjoharBarbhaya @chandni-serpentcs
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  46. helpdesk_mgmt: Add regression test for OCA#178

    @mtelahun @chandni-serpentcs
    mtelahun authored and chandni-serpentcs committed Jan 3, 2024
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  47. helpdesk_mgmt 14.0.1.1.2

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  48. [UPD] Update helpdesk_mgmt.pot

    @oca-travis @chandni-serpentcs
    oca-travis authored and chandni-serpentcs committed Jan 3, 2024
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  49. helpdesk_mgmt 14.0.1.1.3

    @OCA-git-bot @chandni-serpentcs
    OCA-git-bot authored and chandni-serpentcs committed Jan 3, 2024
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  50. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/
    @oca-transbot @chandni-serpentcs
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  51. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (207 of 207 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/es_AR/
    @ibuioli @chandni-serpentcs
    ibuioli authored and chandni-serpentcs committed Jan 3, 2024
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  52. Translated using Weblate (Italian) 

    Currently translated at 93.7% (194 of 207 strings)

Translation: helpdesk-14.0/helpdesk-14.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-14-0/helpdesk-14-0-helpdesk_mgmt/it/
    @francesco-ooops @chandni-serpentcs
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  53. [FIX+IMP] helpdesk_mgmt: Use standard user assignation 

    Odoo already includes a mechanism for notifying users when a document
has been assigned to them, through the convention of the field name
(`user_id`) and `tracking=True`.

Having to perform this manually is a lot of code to maintain, but it's
also right now incorrect, as the notification is being sent also to the
customer.

We switch here to the standard system.

An index is also good over this field that is widely used.

TT36502
    @pedrobaeza @chandni-serpentcs
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  54. [IMP] helpdesk_mgmt: black, isort, prettier

    @jacob88 @chandni-serpentcs
    jacob88 authored and chandni-serpentcs committed Jan 3, 2024
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  55. [MIG] helpdesk_mgmt: Migration to 15.0

    @jacob88 @chandni-serpentcs
    jacob88 authored and chandni-serpentcs committed Jan 3, 2024
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  56. [UPD] Update helpdesk_mgmt.pot

    @chandni-serpentcs
    oca-ci authored and chandni-serpentcs committed Jan 3, 2024
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  57. [FIX] helpdesk_mgmt: Allow base user to access partner data without b… 

    …eing in a Helpdesk group
    @ypapouin @chandni-serpentcs
    ypapouin authored and chandni-serpentcs committed Jan 3, 2024
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  58. [IMP] helpdesk_mgmt: add full ticket name to customer view

    @mariadforgeflow @chandni-serpentcs
    mariadforgeflow authored and chandni-serpentcs committed Jan 3, 2024
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  59. [UPD] Update helpdesk_mgmt.pot

    @chandni-serpentcs
    oca-ci authored and chandni-serpentcs committed Jan 3, 2024
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  60. helpdesk_mgmt 15.0.1.2.0

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  61. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  62. [FIX+IMP]Avoid error when creating ticked from a duplicated customer … 

    …and remove email and mail from form submit ticket
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  63. [UPD] Update helpdesk_mgmt.pot

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  64. helpdesk_mgmt 15.0.1.3.0

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  65. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  66. [FIX] helpdesk_mgmt: Fix helpesk typo

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  67. [FIX] helpdesk_mgmt: Rules on who can access to tickets from the Port… 

    …al should

only be governed by the ir.rules.
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  68. [FIX] helpdesk_mgmt: load noupdate_changes in template

    @MiquelRForgeFlow @chandni-serpentcs
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  69. [FIX] helpdesk_mgmt: remove obsolete 'view_type'

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  70. helpdesk_mgmt 15.0.1.3.1

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  71. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (211 of 211 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  72. [IMP] Restore the fields in the ticket creation 

    The way it worked until the change was that these fields were populated with the customer's information when the ticket was created.
And to preserve that functionality I think it is necessary to keep informing those fields when creating the ticket from the portal.
Because when creating the ticket from the back-end the behavior is similar, when selecting a customer, the fields are filled automatically.
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  73. Added translation using Weblate (Turkish)

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  74. Translated using Weblate (Turkish) 

    Currently translated at 76.3% (161 of 211 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/tr/
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  75. [IMP] helpdesk_mgmt: search tickets from both number and name

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  76. [UPD] Update helpdesk_mgmt.pot

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  77. helpdesk_mgmt 15.0.1.4.0

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  78. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  79. Point to correct dir in migration scripts

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  80. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (212 of 212 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  81. [FIX] helpdesk_mgmt: Fix share action on tickets.

    @victoralmau @chandni-serpentcs
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  82. [UPD] Update helpdesk_mgmt.pot

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  83. helpdesk_mgmt 15.0.1.4.1

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  84. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  85. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (216 of 216 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  86. [IMP] helpdesk_mgmt: order by priority firts. 

    This helps to really prioritize tickets as they will show on
the top of the list or kanban.

It is also more aligned with standard project tasks.
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  87. helpdesk_mgmt 15.0.1.5.0

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  88. Added translation using Weblate (Polish)

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  89. Translated using Weblate (Polish) 

    Currently translated at 4.1% (9 of 216 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/pl/
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  90. [FIX] helpdesk_mgmt: Show the correct total of tickets in the portal … 

    …(before, the total was filtered by those of the user's partner, but all the ones to which the user had access were shown in the list).

TT38426
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  91. [FIX] helpdesk_mgmt: Ticket creation from the portal with the categor… 

    …y company (if set) or the user's default company.

TT38426
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  92. [IMP] helpdesk_mgmt: Redirect to the ticket created from the portal. 

    TT38426
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  93. [UPD] README.rst

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  94. helpdesk_mgmt 15.0.1.6.0

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  95. Translated using Weblate (Polish) 

    Currently translated at 5.5% (12 of 216 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/pl/
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  96. [FIX] helpdesk_mgmt: portal access error. 

    When the user has no access rights the `search` call returns an AccessError.
TT38713
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  97. [IMP] helpdesk_mgmt. Replace to the correct function. 

    Replace _prepare_portal_layout_values to _prepare_home_portal_values function.
TT38713
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  98. helpdesk_mgmt 15.0.1.7.0

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  99. helpdesk_mgmt: Fix French translations 

    Fix OCA#374 -
Odoo expects `fr.po` for French translations, not `fr_FR.po`.
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  100. helpdesk_mgmt 15.0.1.7.1

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  101. [IMP] helpdesk_mgmt: Test portal routes 

    This is a start to increase coverage; not exhaustive yet.
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  102. [UPD] helpdesk_mgmt: Mention tours in the roadmap

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  103. [UPD] README.rst

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  104. helpdesk_mgmt 15.0.1.7.2

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  105. [IMP] helpdesk_mgmt: Modernize ticket portal views 

    Bring 15.0 ticket list & form views shown in portal mode in line with
those defined in the "project" module to display tasks.

While most elements remain the same, this cset also adds:
* List: group-by & search filters.
* Form: close date, assigned user, attachments.
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  106. [UPD] Update helpdesk_mgmt.pot

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  107. helpdesk_mgmt 15.0.2.0.0

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  108. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  109. Translated using Weblate (French) 

    Currently translated at 90.7% (207 of 228 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/fr/
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  110. [FIX] helpdesk_mgmt: Preserve line breaks 

    on tickets submitted from the portal.

Rely on `plaintext2html`, same as Odoo in its controller for message
threads (`/odoo15/addons/portal/controllers/mail.py`).

Existing portal test adapted to check this.
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  111. helpdesk_mgmt 15.0.2.0.1

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  112. [UPD] helpdesk_mgmt: Mention tours in the roadmap 

    & add myself to the contributor list.

This is take 2 as
OCA@67a5504
was done in the readme file itself instead of adding a fragment, so it
got removed upon readme auto-update.
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  113. [UPD] README.rst

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  114. helpdesk_mgmt 15.0.2.0.2

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  115. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (228 of 228 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  116. [FIX] helpdesk_mgmt: Fix kanban ticket view 

    TT37283
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  117. [UPD] Update helpdesk_mgmt.pot

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  118. helpdesk_mgmt 15.0.2.1.0

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  119. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  120. Translated using Weblate (German) 

    Currently translated at 94.3% (216 of 229 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/de/
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  121. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (229 of 229 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  122. [FIX] helpdesk_mgmt: sets the reply email in helpdesk team if any

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  123. helpdesk_mgmt 15.0.2.1.1

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  124. [IMP] helpdesk_mgmt: Add team to new ticket form portal page 

    TT40877
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  125. [UPD] Update helpdesk_mgmt.pot

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  126. helpdesk_mgmt 15.0.2.2.0

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  127. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  128. [IMP] helpdesk_mgmt: Change team field position from new ticket portal 

    TT40877
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  129. helpdesk_mgmt 15.0.2.3.0

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  130. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (237 of 237 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  131. Translated using Weblate (Italian) 

    Currently translated at 77.6% (184 of 237 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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  132. Translated using Weblate (Italian) 

    Currently translated at 77.6% (184 of 237 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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  133. Translated using Weblate (Italian) 

    Currently translated at 77.6% (184 of 237 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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  134. Translated using Weblate (Italian) 

    Currently translated at 77.6% (184 of 237 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/it/
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  135. [IMP] helpdesk_mgmt: User: Team tickets group 

    TT40878
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  136. [UPD] Update helpdesk_mgmt.pot

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  137. [UPD] README.rst

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  138. helpdesk_mgmt 15.0.3.0.0

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  139. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  140. [14.0][IMP] helpdesk_mgmt: creation of ticket notified to followers o… 

    …f the team assigned
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  141. [UPD] Update helpdesk_mgmt.pot

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  142. helpdesk_mgmt 15.0.3.1.0

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  143. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  144. [FIX] helpdesk_mgmt: assigned date empty

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  145. [IMP] helpdesk_mgmt: ticket creation to model_create_multi

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  146. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (241 of 241 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  147. helpdesk_mgmt 15.0.3.1.1

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  148. [IMP] helpdesk_mgmt: Add "close from portal" opt 

    * Ticket stage: Add a "close from portal" setting.
* Portal form: Display ticket close buttons according to that setting.
* Default stages: Add a "rejected" closed stage unavailable to portal.

In the process:
* Add portal close tests.
* Protect against invalid target stage request in the controller.
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  149. [IMP] helpdesk_mgmt: Only show tickets of the user's helpdesk team wi… 

    …th "User: Team tickets" permission.

TT41172
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  150. [UPD] Update helpdesk_mgmt.pot

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  151. [UPD] README.rst

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  152. helpdesk_mgmt 15.0.3.3.0

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  153. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  154. Translated using Weblate (French) 

    Currently translated at 97.1% (237 of 244 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/fr/
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  155. [IMP] helpdesk_mgmt: Add sequence field to category, channel and team… 

    … objects.

TT41245
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  156. [UPD] Update helpdesk_mgmt.pot

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  157. helpdesk_mgmt 15.0.3.4.0

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  158. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/
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  159. Translated using Weblate (Spanish (Argentina)) 

    Currently translated at 100.0% (244 of 244 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/es_AR/
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  160. [IMP] helpdesk_mgmt: Add base user to show tickets 

    TT41277
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  161. helpdesk_mgmt 15.0.3.5.0

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  162. [IMP] helpdesk_mgmt: add hook on submit ticket 

    Improve extensibility
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  163. [FIX] helpdesk_mgmt: teams should be searched with sudo. 

    portal user does not have access, the sudo was already used in
`_get_teams` method.
    @LoisRForgeFlow @chandni-serpentcs
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  164. Translated using Weblate (Turkish) 

    Currently translated at 77.4% (189 of 244 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/tr/
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  165. Translated using Weblate (Turkish) 

    Currently translated at 96.3% (235 of 244 strings)

Translation: helpdesk-15.0/helpdesk-15.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-15-0/helpdesk-15-0-helpdesk_mgmt/tr/
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  166. helpdesk_mgmt 15.0.3.5.1

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  167. [MIG] helpdesk_mgmt: Migration to 16.0

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  168. [UPD] Update helpdesk_mgmt.pot

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  169. [UPD] README.rst

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  170. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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  171. [UPD] Update helpdesk_mgmt.pot

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  172. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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  173. Translated using Weblate (Italian) 

    Currently translated at 77.9% (187 of 240 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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  174. Translated using Weblate (Italian) 

    Currently translated at 77.9% (187 of 240 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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  175. [IMP] helpdesk_mgmt: tags - visual and functional adjustments 

    Included in this commit:
* Tickets tree: added tags, as optional field.
* Tickets search view: added tags grouping functionality.
* Tickets form: usage of tag colors.
* Tags form: replaced old archive/active button with ribbon.
* Tags view: added active field.
    @dalonsod @chandni-serpentcs
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  176. [UPD] Update helpdesk_mgmt.pot

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  177. helpdesk_mgmt 16.0.1.1.0

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  178. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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  179. Translated using Weblate (Italian) 

    Currently translated at 77.5% (187 of 241 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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  180. Translated using Weblate (Italian) 

    Currently translated at 77.5% (187 of 241 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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  181. Translated using Weblate (Italian) 

    Currently translated at 77.5% (187 of 241 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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  182. Translated using Weblate (Spanish) 

    Currently translated at 87.9% (212 of 241 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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  183. Translated using Weblate (Spanish) 

    Currently translated at 100.0% (241 of 241 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
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  184. Translated using Weblate (Italian) 

    Currently translated at 77.5% (187 of 241 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  185. Translated using Weblate (Italian) 

    Currently translated at 77.5% (187 of 241 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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  186. [IMP] helpdesk_mgmt: Sequence field added to sort tickets in kanban v… 

    …iew, also considering priority

Forward port of fe7a9ef
    @eLBati @chandni-serpentcs
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  187. [IMP] helpdesk_mgmt: sequence field also added to the list view 

    `priority` field has been moved first as it really impact the default sorting
    @ypapouin @chandni-serpentcs
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  188. [IMP] helpdesk_mgmt: Apply Odoo >= 14.0 style on list view

    @ypapouin @chandni-serpentcs
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  189. [UPD] Update helpdesk_mgmt.pot

    @chandni-serpentcs
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  190. helpdesk_mgmt 16.0.1.2.0

    @OCA-git-bot @chandni-serpentcs
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  191. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
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  192. [FIX] helpdesk_mgmt: Reintroduce create_date in list view 

    The field was accidentally removed in commit 7f0a9f5
    @ypapouin @chandni-serpentcs
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  193. helpdesk_mgmt 16.0.1.3.0

    @OCA-git-bot @chandni-serpentcs
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  194. Translated using Weblate (Italian) 

    Currently translated at 77.6% (188 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
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  195. Translated using Weblate (Spanish) 

    Currently translated at 99.5% (241 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
    @moitabenfdz @chandni-serpentcs
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  196. Translated using Weblate (Spanish) 

    Currently translated at 100.0% (242 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
    @moitabenfdz @chandni-serpentcs
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  197. Translated using Weblate (Italian) 

    Currently translated at 77.6% (188 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  198. [UPD] README.rst

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  199. [UPD] Update helpdesk_mgmt.pot

    @chandni-serpentcs
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  200. Translated using Weblate (Italian) 

    Currently translated at 77.6% (188 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  201. Translated using Weblate (Portuguese (Brazil)) 

    Currently translated at 57.8% (140 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
    @douglascstd @chandni-serpentcs
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  202. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
    @weblate @chandni-serpentcs
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  203. Translated using Weblate (Italian) 

    Currently translated at 77.2% (187 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @francesco-ooops @chandni-serpentcs
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  204. Translated using Weblate (Spanish) 

    Currently translated at 100.0% (242 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
    @Ivorra78 @chandni-serpentcs
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  205. [FIX] helpdesk_mgmt_timesheet: Ticket submit broken 

    If `helpdesk_mgmt_project` is installed without
`helpdesk_mgmt_timesheet`, an `AttributeError` is raised when submitting
a new ticket
    @ypapouin @chandni-serpentcs
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  206. Added translation using Weblate (Catalan)

    @Batista10-G @chandni-serpentcs
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  207. Added translation using Weblate (Catalan (ca_ES))

    @Batista10-G @chandni-serpentcs
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  208. Translated using Weblate (Spanish) 

    Currently translated at 100.0% (242 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/es/
    @Ivorra78 @chandni-serpentcs
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  209. Translated using Weblate (Catalan) 

    Currently translated at 42.1% (102 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/ca/
    @mtbochaca @chandni-serpentcs
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  210. [FIX] helpdesk_mgmt: Fixes to automatic email sending according to stage 

    - Set stage_id in the ticket creation from portal so that _track_template()
method has the correct behavior.
- Set composition_mode=mass_mail so that the email is always sent (for example
if the ticket is created from portal).

TT45288
    @victoralmau @chandni-serpentcs
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  211. [IMP] helpdesk_mgmt: Add company_id fields to tree and search views 

    TT45356
    @victoralmau @chandni-serpentcs
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  212. [FIX] helpdesk_mgmt: Add with_company() to get the correct values 

    TT45356
    @victoralmau @chandni-serpentcs
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  213. [IMP] helpdesk_mgmt: Add color_picker widget to tag view 

    TT45356
    @victoralmau @chandni-serpentcs
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  214. [IMP] helpdesk_mgmt: Set tree views editable 

    TT45288
    @victoralmau @chandni-serpentcs
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  215. [IMP] helpdesk_mgmt: Add empty option to Team and Category fields to … 

    …portal ticket form

TT45297
    @victoralmau @chandni-serpentcs
    victoralmau authored and chandni-serpentcs committed Jan 3, 2024
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  216. [IMP] helpdesk_mgmt: Add settings to define required fields 

    Added configuration to SET the Category and Team fields of the portal form as required.

TT45297
    @victoralmau @chandni-serpentcs
    victoralmau authored and chandni-serpentcs committed Jan 3, 2024
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  217. [FIX] helpdesk_mgmt: Fix indentation 

    TT45297
    @victoralmau @chandni-serpentcs
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  218. [UPD] Update helpdesk_mgmt.pot

    @chandni-serpentcs
    oca-ci authored and chandni-serpentcs committed Jan 3, 2024
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  219. [BOT] post-merge updates

    @OCA-git-bot @chandni-serpentcs
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  220. Translated using Weblate (Catalan) 

    Currently translated at 45.0% (109 of 242 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/ca/
    @mtbochaca @chandni-serpentcs
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  221. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
    @weblate @chandni-serpentcs
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  222. Translated using Weblate (Italian) 

    Currently translated at 76.0% (187 of 246 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
    mymage authored and chandni-serpentcs committed Jan 3, 2024
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  223. Translated using Weblate (Italian) 

    Currently translated at 76.0% (187 of 246 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  224. [BOT] post-merge updates

    @OCA-git-bot @chandni-serpentcs
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  225. Translated using Weblate (Italian) 

    Currently translated at 76.0% (187 of 246 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  226. [IMP] helpdesk_mgmt: tickets - add archived filter

    @dalonsod @chandni-serpentcs
    dalonsod authored and chandni-serpentcs committed Jan 3, 2024
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  227. [UPD] Update helpdesk_mgmt.pot

    @chandni-serpentcs
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  228. [BOT] post-merge updates

    @OCA-git-bot @chandni-serpentcs
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  229. [UPD] Update helpdesk_mgmt.pot

    @chandni-serpentcs
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  230. Translated using Weblate (Portuguese (Brazil)) 

    Currently translated at 97.9% (241 of 246 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
    @adrianojprado @chandni-serpentcs
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  231. Update translation files 

    Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
    @weblate @chandni-serpentcs
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  232. Translated using Weblate (Italian) 

    Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  233. Translated using Weblate (Portuguese (Brazil)) 

    Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
    @adrianojprado @chandni-serpentcs
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  234. Translated using Weblate (Portuguese (Brazil)) 

    Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
    @adrianojprado @chandni-serpentcs
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  235. Translated using Weblate (Italian) 

    Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  236. Translated using Weblate (Portuguese (Brazil)) 

    Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
    @adrianojprado @chandni-serpentcs
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  237. Translated using Weblate (Italian) 

    Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  238. Translated using Weblate (Italian) 

    Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
    mymage authored and chandni-serpentcs committed Jan 3, 2024
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  239. Translated using Weblate (Italian) 

    Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @francesco-ooops @chandni-serpentcs
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  240. Translated using Weblate (Italian) 

    Currently translated at 75.9% (186 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
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  241. Translated using Weblate (Italian) 

    Currently translated at 82.0% (201 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
    mymage authored and chandni-serpentcs committed Jan 3, 2024
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  242. Translated using Weblate (Italian) 

    Currently translated at 82.8% (203 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
    mymage authored and chandni-serpentcs committed Jan 3, 2024
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  243. Translated using Weblate (Italian) 

    Currently translated at 100.0% (245 of 245 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
    @mymage @chandni-serpentcs
    mymage authored and chandni-serpentcs committed Jan 3, 2024
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  244. [IMP] helpdesk_mgmt: pre-commit auto fixes

    @chandni-serpentcs
    chandni-serpentcs committed Jan 3, 2024
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Commits on Jan 9, 2024

  1. [IMP] helpdesk_mgmt: pre-commit auto fixes and code migration as per … 

    …17.0
    @chandni-serpentcs
    chandni-serpentcs committed Jan 9, 2024
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Commits on Jan 22, 2024

  1. [ADD]Added changes applied in V16 helpdesk_mgmt module

    @chandni-serpentcs
    chandni-serpentcs committed Jan 22, 2024
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Commits on Jan 30, 2024

  1. [IMP]Improved code as per V16 changes

    @chandni-serpentcs
    chandni-serpentcs committed Jan 30, 2024
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Commits on Feb 13, 2024

  1. [IMP]Improved code for helpdesk ticket functionality

    @chandni-serpentcs
    chandni-serpentcs committed Feb 13, 2024
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  2. [IMP]Improved code to fix pre-commit issue

    @chandni-serpentcs
    chandni-serpentcs committed Feb 13, 2024
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  3. [IMP]Executed pre-commit

    @chandni-serpentcs
    chandni-serpentcs committed Feb 13, 2024
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