2022-02-28 · 3 🎉 · 15 🚀 · 19 🐛 · 72 🔍 · 30 👩‍💻👨‍💻

Engine versions

• Node: 14.18.3
• NPM: 6.14.15
• MongoDB: 3.6, 4.0, 4.2, 4.4, 5.0
• Apps-Engine: 1.31.0

🎉 New features

• E2E password generator (#24114)

• Marketplace sort filter (#24567)

  Implemented a sort filter for the marketplace screen. This component sorts the marketplace apps list in 4 ways, alphabetical order(A-Z), inverse alphabetical order(Z-A), most recently updated(MRU), and least recent updated(LRU). Besides that, I've generalized some components and types to increase code reusability, renamed some helpers as well as deleted some useless ones, and inserted the necessary new translations on the English i18n dictionary.
  Demo gif:
  

• VoIP Support for Omnichannel (#23102)

  • Created VoipService to manage VoIP connections and PBX connection

  • Created LivechatVoipService that will handle custom cases for livechat (creating rooms, assigning chats to queue, actions when call is finished, etc)

  • Created Basic interfaces to support new services and new model

  • Created Endpoints for management interfaces

  • Implemented asterisk connector on VoIP service

  • Created UI components to show calls incoming and to allow answering/rejecting calls

  • Added new settings to control call server/management server connection values

  • Added endpoints to associate Omnichannel Agents with PBX Extensions

  • Added support for event listening on server side, to get metadata about calls being received/ongoing

  • Created new pages to update settings & to see user-extension association

  • Created new page to see ongoing calls (and past calls)

  • Added support for remote hangup/hold on calls

  • Implemented call metrics calculation (hold time, waiting time, talk time)

  • Show a notificaiton when call is received

🚀 Improvements

• ENTERPRISE: Improve how micro services are loaded (#24388)

• Add return button in chats opened from the list of current chats (#24458)

  The new return button for Omnichannel chats came out with release 3.15 but the feature was only available for chats that were opened from Omnichannel Contact Center.
  Now, the same UI/UX is supported for chats opened from Current Chats list.

  

  The chat now opens in the Omnichannel settings and has the return button so the user can go back to the Current Chats list.

  

• Add tooltips on action buttons of Canned Response message composer (#24483)

  The tooltips were missing on the action buttons of CR message composer.

  

  Users can now feel more encouraged to use these actions knowing what they are supposed to do.

• Add user to room on "Click to Join!" button press (#24041)

  • Add user to room on "Click to Join!" button press;

  • Display the "Join" button in discussions inside channels (keeping the behavior consistent with discussions inside groups).

• Added a new "All" tab which shows all integrations in Integrations (#24109 by @aswinidev)

• ChatBox Text to File Description (#24451)

  The text content from chatbox goes to the file description when drag and drop a file.

• Close modal on esc and outside click (#24275)

  This is a QUICK change in order to close modals pressing Esc button and clicking outside of it intentionally.

• CloudLoginModal visual consistency (#24334)

  before

  

  after

  

• Convert tag edit with department data to tsx (#24369)

• Descriptive tooltip for Encrypted Key on Room Header (#24121)

• OTR system messages (#24382)

  OTR system messages to indicate key refresh and joining chat to users.

• Purchase Type Filter for marketplace apps and Categories filter anchor refactoring (#24454)

  Implemented a filter by purchase type(free or paid) component for the apps screen of the marketplace. Besides that, new entries on the dictionary, fixed some parts of the App type (purchaseType was typed as unknown and price as string), and created some helpers to work alongside the filter. Will be refactoring the categories filter anchor and then will open this PR for reviews.

  Demo gif:
  

  Refactored the categories filter anchor from a plain fuselage select to a select button with dynamic colors.
  Demo gif:
  

• Replace AutoComplete in UserAutoComplete & UserAutoCompleteMultiple components (#24529)

  This PR replaces a deprecated fuselage's component AutoComplete in favor of Select and MultiSelect which fixes some of UX/UI issues in selecting users

  before

  

  after

  

• Skip encryption for slash commands in E2E rooms (#24475)

  Currently Slash Commands don't work in an E2EE room, as we encrypt the message before slash command is detected by the server, So removed encryption for slash commands in e2e rooms.

• Team system messages feedback (#24209)

  • Delete some keys that aren't being used (eg: User_left_female).

  • Add new Teams' system messages:

    • added-user-to-team: added @\user to this Team;
    • removed-user-from-team: removed @\user from this Team;
    • user-converted-to-team: converted #\room to a Team;
    • user-converted-to-channel: converted #\room to a Channel;
    • user-removed-room-from-team: removed @\user from this Team;
    • user-deleted-room-from-team: deleted #\room from this Team;
    • user-added-room-to-team: deleted #\room to this Team;

  • Add the corresponding options to hide each new system message and the missing ujt and ult hide options.

🐛 Bug fixes

• 2FA via email when logging in using OAuth (#24572)

• Add ?close to OAuth callback url (#24381)

• GDPR action to forget visitor data on request (#24441)

• Implement client errors on ddp-streamer (#24310)

• Inconsistent validation of user's access to rooms (#24037)

• Issues on selecting users when importing CSV (#24253)

  • Fix users selecting by fixing their _id

  • Add condition to disable 'Start importing' button if usersCount, channelsCount and messageCount equals 0, or if messageCount is alone

  • Remove disabled={usersCount === 0} on user Tab

• OAuth mismatch redirect_uri error (#24450)

• Oembed request not respecting payload limit (#24418)

• Omnichannel managers can't join chats in progress (#24553)

• Outgoing webhook without scripts not saving messages (#24401)

• Prevent Apps Bridge to remove visitor status from room (#24305)

• Read receipts showing first messages of the room as read even if not read by everyone (#24508)

• respect Accounts_Registration_Users_Default_Roles setting (#24173)

  • Fix user role being added as default regardless of the Accounts_Registration_Users_Default_Roles setting.

• Room context tabs not working in Omnichannel current chats page (#24559)

• Skip admin info in setup wizard for servers with admin registered (#24485)

• Skip cloud steps for registered servers on setup wizard (#24407)

• Slash commands previews not working (#24387)

• Startup errors creating indexes (#24409)

  Fix bio and prid startup index creation errors.

• typo on register server tooltip of setup wizard (#24466)

👩‍💻👨‍💻 Contributors 😍

• @aswinidev
• @dependabot[bot]

👩‍💻👨‍💻 Core Team 🤓

• @KevLehman
• @LucasFASouza
• @MartinSchoeler
• @albuquerquefabio
• @amolghode1981
• @d-gubert
• @debdutdeb
• @dougfabris
• @eduardofcabrera
• @felipe-rod123
• @filipemarins
• @gabriellsh
• @ggazzo
• @guijun13
• @juliajforesti
• @matheusbsilva137
• @murtaza98
• @ostjen
• @pedrogssouza
• @pierre-lehnen-rc
• @renatobecker
• @rique223
• @rodrigok
• @sampaiodiego
• @tassoevan
• @tiagoevanp
• @ujorgeleite
• @yash-rajpal